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Zebra Crossings
Zebra Crossings Exchange Policy

Zebra Crossings will not accept any exchange inquiries
that do not apply to the conditions explained below.

Please note: Incomplete inquiries will not be processed.

You may exchange merchandise 30 days from the
purchase date. Merchandise should come in its original
condition and packaging, with all included accessories
and tags attached. Inside every Zebra Crossings order
you will find an invoice/packing slip, which is your
printed receipt. Keep this information in case you need
to make an exchange.

Send item(s) along with your Name, Last name, Order
number, Reason for the exchange and item(s) you wish
to receive instead to:

Zebra Crossings - Exchanges
PO Box 4451
Chapel Hill, NC 27515

If you do not have an original invoice/packing slip:

You may exchange your damaged merchandise without
a invoice/packing slip. On a sheet of paper, please
include the following information:

1.The name and address under which the order was
placed
2.What item(s) you are returning
3.The item(s) price(s)
4.Reason for returning
5.Send your return with that paper to the following
address:

Zebra Crossings - Exchanges
PO Box 4451
Chapel Hill, NC 27515

Make sure you ship the merchandise with a trackable
service option to ensure that we receive your shipment.
We are not responsible for not received or lost
packages in transit.

Have you received my return?

Please allow 1-2 weeks, from the time you mailed us
your package, for us to receive and process your
return/exchanges. To check your order status, we need
your order number and your billing zip code. Include as
much information about your order as possible, starting
with your first and last name and the order number.
Please send us an email at info@zebracrossings.net.
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